© Museum Barberini, Foto Helge Mundt

© Museum Barberini, Foto Helge Mundt

Refunds of tickets purchased before April 1


Exhibition tickets valid from May 6, 2020

Should you no longer wish to visit the exhibition you can cancel any ticket purchased before April 1, 2020 until 2 days before your scheduled visit. We regret that cancellations are not possible after this date. To cancel, please fill in this form and send it to besucherservice@museum-barberini.de. no later than two days before your scheduled visit. You will automatically receive a refund.


Exhibition tickets valid for the period between March 12 and May 5, 2020

Exhibition tickets which could not be used during the closure period between March 12 and May 5 inclusive will be refunded. Online tickets will be automatically refunded. We appreciate your patience and understanding if processing takes a little longer than you might expect. If you have paid via PayPal or credit card please wait for your refund and do not initiate your own refund request since this could lead to technical complications. For tickets which have been purchased at the museum ticket desk please fill in the form and send it to the museum together with your entry ticket.


Tickets for events from March 12 to June 1, 2020

There will be no events at the Museum Barberini between March 12 and June 1, 2020. Tickets for events scheduled for this period will be refunded. Exhibition tickets which could not be used during the period of closure between March 12 and May 5 will be refunded. Online tickets will be automatically refunded. We appreciate your patience and understanding if processing takes a little longer than you might expect. If you have paid via PayPal or credit card please wait for your refund and do not initiate your own refund request since this could lead to technical complications. For tickets which have been purchased at the museum ticket desk please fill in this form and send it to the museum together with your entry ticket.